Broadband is shared with other customers in the area, so speeds can dip at busy times. Dedicated internet access (DIA) is a private connection reserved for your business, with matching upload and download speeds and a service level agreement covering uptime and repair times.
Business Internet & Connectivity
Business Internet That Keeps Your Phones, Payments and People Online
Your phone system, card readers, cloud apps and AI tools all run on your internet connection. We compare the fiber, dedicated, wireless and backup options available at your address, and plan the move off aging copper lines before a carrier notice forces it.
Connectivity, covered
- Fiber
- Dedicated internet
- 5G backup
- SD-WAN
- Managed Wi-Fi
- POTS replacement
Every option available at your address, compared side by side.
What kind of internet does a business need?
Most businesses need a primary connection fast enough for cloud calling, video and cloud apps, with upload speeds as strong as download, plus a backup connection from a different network that takes over automatically if the primary fails. Fiber or dedicated internet is the usual primary. A 5G, cable or satellite line is the usual backup. Businesses with several locations often add SD-WAN to manage them together.
Your phones depend on it
Your phone system is only as good as your internet.
Cloud calling, video and AI tools are only as reliable as the connection under them. If two or more of these sound familiar, it’s time to review your internet.
- Calls drop, echo or sound robotic during busy hours
- Video meetings freeze when someone uploads a file
- An internet outage stops calls, card payments and work at the same time
- You still pay for copper lines for alarms, elevators or fax machines
- Each location has a different provider, bill and contract
- Nobody is sure what speed you pay for or whether you get it
Know your options
Not all business internet is the same.
Availability varies building by building in NYC. We check what is actually available at your address.
| Type | Cable broadband | Fiber broadband | Dedicated internet (DIA) | 5G / fixed wireless | LEO satellite |
|---|---|---|---|---|---|
| Upload speed | Lower than download | Often matches download | Matches download | Varies by signal | Lower than download |
| Shared or dedicated | Shared | Shared | Dedicated to you | Shared | Shared |
| Service guarantee (SLA) | Usually none | Sometimes | Yes, with uptime and repair targets | Usually none | Usually none |
| Best for | Small offices, backup | Most offices | Larger offices, heavy calling and cloud use | Backup, temporary or hard-to-wire sites | Backup, remote sites |
| Typical role | Primary or backup | Primary | Primary | Backup | Backup |
What we handle
One advisor for every connection.
Fiber and dedicated internet
The right primary connection for each location, compared across the providers that serve your building.
Backup and automatic failover
A second connection on a different network, so calls and payments keep working when the primary goes down.
SD-WAN for multiple locations
Manage several sites as one network, prioritize voice and video, and switch connections automatically.
Managed Wi-Fi
Business-grade Wi-Fi for offices, retail floors and multifamily buildings, monitored and supported.
Copper line (POTS) replacement
Move alarms, elevators, fax and card terminals off copper lines with devices built to work with them.
Voice-ready networks
Settings that put calls first, so cloud phones and AI receptionists sound clear even when the network is busy.
Browse internet, fiber and SD-WAN providers in the Provider Directory
The copper sunset
The copper phone lines are going away. Plan before the notice arrives.
In March 2026 the FCC adopted rules that make it easier for phone companies to retire copper networks and discontinue traditional landline services. Providers have since sped up their copper retirement programs, and about 8.5 million copper lines still serve businesses and government agencies.
What still runs on copper
- Fire alarm and security panels
- Elevator emergency phones
- Fax machines
- Credit card terminals
- Gate, door and building entry systems
- Older phone systems
What to do now
- Find every line
Inventory each copper line, what it connects to and what it costs.
- Match the replacement
Alarms and elevators need devices that work with their equipment and meet code, not just any phone line.
- Move on your schedule
Cut over before a retirement notice sets the timeline for you.
Who it fits
Connectivity planned around how you work.
Multi-location businesses
One plan, one point of contact and SD-WAN across every site.
Offices in older buildings
Buildings with limited wiring or aging copper, where options vary floor by floor.
Healthcare practices
Reliable connections for cloud phones, EHR access and telehealth, with backup in place.
Restaurants and retail
Payments, ordering and Wi-Fi that keep working during an outage.
Property management
Managed Wi-Fi for residents and copper replacement for building systems.
Construction and temporary sites
5G and satellite connections that go up fast and move when the job does.
How it works
Audit. Check. Compare. Cut over.
01
Audit
We review your bills, contracts, copper lines and the speeds you actually get.
02
Check availability
We confirm which providers and technologies serve each of your addresses.
03
Compare
A side-by-side of options with pricing, terms, installation time and service guarantees.
04
Cut over
We coordinate installation and the switch, so phones and payments keep working throughout.
Straight answers
Frequently asked questions
It depends on how many people work at once and what they use. Cloud calling uses little bandwidth per call, but video, file uploads and cloud apps add up. Upload speed and consistency matter as much as the headline number. We size it based on your team, not a generic chart.
If calls, card payments or cloud apps stop when the internet goes down, yes. A backup on a different network, such as 5G or cable behind a fiber primary, can switch over automatically in seconds.
POTS stands for Plain Old Telephone Service, the traditional copper landline. POTS replacement moves the devices that still depend on those lines, like alarms, elevator phones and fax machines, to a modern connection using equipment designed to work with them.
Yes, steadily. In March 2026 the FCC adopted rules that make it easier for providers to retire copper networks, and major providers are running copper retirement programs. Businesses that plan ahead choose their replacement and timeline instead of reacting to a notice.
Yes. We check which providers and technologies serve your specific address, including fiber, cable, dedicated, fixed wireless and satellite, and compare them side by side.
SD-WAN manages several internet connections and locations as one network. It prioritizes voice and video and switches connections automatically when one fails. It is most useful for businesses with multiple locations or heavy cloud use.
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Read the articleSources
- Federal Communications Commission, “FCC Takes Action to Speed Up Rollout of Modern, High-Speed Networks,” March 26, 2026. View source
- Fierce Network, “When landline service goes away, consumers and businesses face tough choices,” October 2, 2026. View source
Two Decades of Telecom Know-How. Zero Vendor Bias.
Find the best internet for your address.
Send us your address and current bill. We’ll show you what’s available, what you could save and how to get off copper lines on your schedule.
Or call (646) 832-4779